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Bass Addict



Joined: 27 Aug 2007
Posts: 1214
Location: Wethersfield, CT 06109

PostPosted: Sat Aug 29, 2009 2:34 pm    Post subject: mom and pop fishing shops - frustrations Reply with quote

edited, just venting.
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Sorry honey, looks like we will be late again due to motor problems.

Justin


Last edited by Bass Addict on Sat Aug 29, 2009 9:37 pm; edited 1 time in total
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Nickp



Joined: 07 May 2007
Posts: 708

PostPosted: Sat Aug 29, 2009 4:55 pm    Post subject: Reply with quote

Start shopping at ctoutfitters on the cylas deane highway justin.

Gary is an awesome guy to deal with. Carry tons of daiwa stuff.
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Stratos17



Joined: 31 Aug 2008
Posts: 372
Location: Bristol, Ct.

PostPosted: Sat Aug 29, 2009 7:03 pm    Post subject: Reply with quote

Something I could never understand either Justin. It's not costing the owner of the shop anything, except future business. He just returns it for credit. Gives you a new one..done. Then you walk around the store and spend more money, a little gratitude for him for hooking you up.

Now, he will most likely never see you again. You will drive to Cabelas or a larger chain store to get service.

As in anything else these days, some people abuse warranty policies and manufacturers tighten up a bit. If legitament he should have honored the warranty.

If I were the store owner I would have handled it differently. I would have offered you an upgrade to a better quality reel at cost, retaining your loyality.
that usally works. Store breaks even, your happy..done

Besides, How much could a $25 reel actually cost him, $10-$15
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Johnny Skeeter



Joined: 06 May 2007
Posts: 700
Location: Vernon Ct

PostPosted: Sat Aug 29, 2009 9:58 pm    Post subject: Reply with quote

Cabelas service sucks too!!! Rather give the cash to the small guy anyday.
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