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Bass Addict
Joined: 27 Aug 2007 Posts: 1214 Location: Wethersfield, CT 06109
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Posted: Sat Aug 29, 2009 2:34 pm Post subject: mom and pop fishing shops - frustrations |
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edited, just venting. _________________ Sorry honey, looks like we will be late again due to motor problems.
Justin
Last edited by Bass Addict on Sat Aug 29, 2009 9:37 pm; edited 1 time in total |
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Nickp
Joined: 07 May 2007 Posts: 708
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Posted: Sat Aug 29, 2009 4:55 pm Post subject: |
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Start shopping at ctoutfitters on the cylas deane highway justin.
Gary is an awesome guy to deal with. Carry tons of daiwa stuff. |
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Stratos17
Joined: 31 Aug 2008 Posts: 372 Location: Bristol, Ct.
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Posted: Sat Aug 29, 2009 7:03 pm Post subject: |
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Something I could never understand either Justin. It's not costing the owner of the shop anything, except future business. He just returns it for credit. Gives you a new one..done. Then you walk around the store and spend more money, a little gratitude for him for hooking you up.
Now, he will most likely never see you again. You will drive to Cabelas or a larger chain store to get service.
As in anything else these days, some people abuse warranty policies and manufacturers tighten up a bit. If legitament he should have honored the warranty.
If I were the store owner I would have handled it differently. I would have offered you an upgrade to a better quality reel at cost, retaining your loyality.
that usally works. Store breaks even, your happy..done
Besides, How much could a $25 reel actually cost him, $10-$15 |
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Johnny Skeeter
Joined: 06 May 2007 Posts: 700 Location: Vernon Ct
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Posted: Sat Aug 29, 2009 9:58 pm Post subject: |
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Cabelas service sucks too!!! Rather give the cash to the small guy anyday. _________________ I love rippin on the river!
"How much can ya bench?" |
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